A reader having had within a short time two identical breakdowns on two computers bought 18 and 21 month ago tried to negotiate with Apple to repair them under guarantee. Faced with their absolute refusal for any compensation, he decided to take them to court. Since this business is still under jurisdiction and it has not yet been judged, we can say no more at this time. However there is a sentence in the report written by the Apple lawyers that has us so surprised that we decided to communicate it to you.
The litigious computers functioned perfectly, to the satisfaction of even Mr. xxx, during more than 21 month for xxxx and 18 months for xxx, which REPRESENTS, FOR COMPUTER MATERIAL , A PERIOD LONGER THAN USUAL
According to its lawyers Apple considers it normal that a life of a Mac is less than two years. Thus they can stick with their one year legal guarantee without any flexibility.
Vir: Lionel, www.hardmac.com